CRM Services

Enable has a history of implementing a variety of Customer Relationship Management (CRM) systems across industries. This includes products like Microsoft CRM and Salesforce.com and Open Source products including SugarCRM. Enable blends our business process knowledge and sales and marketing experience with technical implementation services to offer CRM that is customized to satisfy the specific needs of a client.

List of Capabilities:

• CRM
• Intra, Extra and Internet models
• Content Ontology and Information Architectures
• System Integration
• Product Implementations
• Open Source Frameworks
• Access and Personalization
• Content Management Tools
• Analytics
• Product Sampling
• SugarCRM
• Microsoft CRM
• SalesForce.Com
• Domino CRM Tools

Select Engagement Examples:

• Installed and implemented Domino with integrated CRM pulling together all customer interactions and making them available to the sales, support and development staff for a Software company
  
  
• Completed assessment, vendor selection and customization of SugarCRM and deployed it to manage the business partner process for a Software company
  
  
• Customized CRM environment to manage vendor and dealer relationships for a Truck Manufacturer