Statistics show that prior to the Winter of 2020 and the arrival of COVID-19, about 70% of all companies were in the process of undertaking some form of digital transformation. Fast forward to today and almost 100% of business executives say the pandemic has sped up their digital transformation plans and budgets, and the need to engage customers in new and more technologically savvy ways is a main priority.
Enable Consulting CEO, managing partner and co-founder Joe Cellucci has worked in the IT industry for more than two decades and has witnessed many ebbs and flows when it comes to digital transformation, but nothing compares to the speed in which business reacted to the global health pandemic. “There are not many positives one can attribute to COVID-19, but if there is some silver lining to this dreadful situation, it is the fact that businesses all over the globe accelerated plans for digital transformation, which are now just starting to prove beneficial with long-term benefits,” he said.
Joe built Enable long before a deadly virus started paralyzing the globe. While he never could have imagined that almost unfathomable reality, his foresight to build a company dedicated to solving customers’ hardest problems with a client-focused culture positioned Enable well to support both existing and new clients on the rollercoaster of COVID-19. Today, many of those clients are turning to Enable to continue or accelerate their efforts of digital transformation.
“Seemingly overnight, businesses of all kinds found themselves in need of IT help from small-scale projects to full scope digital transformations in those early days of 2020. When the world shut down and disrupted just about every facet of life, technology was the only way many businesses could interact with employees and customers. Everyone was clamoring for new ways to do things. Those who were farther along the journey of digital transformation certainly were in a better position when COVID-19 took hold,” Joe said.
No matter where your organization is on its digital transformation journey, understanding what it can do for your business and how to embrace it without becoming overwhelmed is essential. Enable Consulting is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age with products and services built on decades of innovation, a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
Joe said, “Innovation is in our DNA at Enable, and we pride ourselves on an ingrained culture and tradition of going far beyond what is expected. While the world is still reeling from the effects of COVID-19, I am certain of one thing. The rapid shift in the way people have adopted technology is not going to change anytime soon. Your business is going to succeed if you embrace the need for digital transformation, and learn how this journey can create greater value for your organization in our post-pandemic digitally connected world.”
If you are ready to investigate a digital transformation journey for your organization, and find the best suited tools and strategies to deliver the highest quality customer service, contact us today.