Customer Relationship Management Services
Transforming business through smart marketing automation
Strong, personal customer relationships are the foundation of a thriving business. Our goal at Enable Consulting is to help you achieve excellent relationships with your customers through the smart application and use of your technology.
We apply our expertise in customer relationship management, sales, service, and marketing automation to your project, helping you with everything from business process mapping and product roadmaps, to reporting and analytics. We can even help you with implementation, configuration, and custom development, if required.
For every stage of the customer journey, we have the expertise to ensure your systems and teams are aligned and fully integrated, so sales can flow into your business.
Our customer relationship management competencies
Bring CRM expertise to your team by partnering with us. Our competencies include:
- Sales and service
- Marketing automation
- Product implementations
- Field service
- Warranty management
- Electronic commerce
How we help you transform your customer relationship management
We can supply the expertise or work with your in-house team to create exceptional customer relationships.
Customer Relationship Management Product Specialists: Blend our CRM development and implementation expertise to create scalable solutions to clients worldwide, using Salesforce, Dynamics, and Zoho CRMs.
Custom applications: Leverage CRM as a development platform to build applications that amplify the full capabilities of the platform.
Business process transformations: Get proven results in automating, visualizing, and capturing metrics for sales and marketing, customer support, field service, pricing and quoting, and warranty management.
Partnerships: Get the benefit of our established partnerships with the industry’s leading vendors.
Products: Rely on our deep experience in sales, service, electronic commerce, marketing automation, and analytics.
Capabilities: Benefit from our strong experience in quotes, price books, knowledge management, distributor and customer portals, campaigns, workflow, and mobile.
Salesforce CRM product expertise covering the entire customer journey
As Salesforce Partners we know how to make the most out of your Salesforce purchase. Your customer relationship management will be streamlined, robust, and fully integrated. We specialize in creating digital transformations with the following Salesforce CRM products.
Sales Cloud: Automating lead capture and management, quote and opportunity management, account and contacts, marketing campaigns, activities, and email integration.
Service Cloud: Case management, knowledge, self-service portals, Field Service lightening, asset management, and integrated contact centers.
Community Cloud: Setup partner, customer, employee communities/portals, and community management.
Pardot: Email templates, forms, scoring and grading, nurture campaigns, and mailing lists.
MuleSoft: Integrations with other enterprise applications to automate end-to-end business flow.
Lightning platform: Develop custom solutions and apps from scratch on Salesforce platform.
Einstein analytics: Harness the power of AI to get more predictive about your customers.
Microsoft Dynamics 365 expertise for every aspect of customer relationship building
We’ve earned the distinction of being part of the Microsoft Partner Network, and will apply that knowledge and experience across your customer relationship journey. Our areas of Microsoft Dynamics expertise include:
- Field service automation
- Field service
- Customer Service
Customer relationship management transformed
Ready to learn more about how our consultants can help you transform your customer relationships?
Contact us today to start the conversation.