You’ve probably heard of UAT Testing. If not, this acronym is defined as User Acceptance Testing, otherwise known as the last state of a software development process, where the application is thoroughly tested. We like to think of this as the final exam before graduation – an essential, real-word test to validate all of the work done so far, before launching the software live.
Sometimes referred to as end user training, at Enable, we view this process as a shared responsibility between us and the client. Our goal is to give users a chance to interact with the software, or CRM system, to make sure everything is working as expected. Quite honestly, it gives everyone a chance to test drive the system, work out any kinks, and ensure a successful launch.
UAT is a critical step to successful implementation. Done well, UAT can reduce cost and time, as it gives everyone a last chance to test and measure the software and assure it is ready to go. As an Enable client, we work hand-in-hand with you throughout this process, so you and your team know exactly who, how and what to test, minimizing delays to a full launch. We will make sure your new or improved CRM is validated against your business needs and processes, functioning with real-world scenarios for your individual business, and end-users are comfortable adopting the new tool.
Skipping out on this important part of the process can have serious consequences. Working with Enable, we make sure UAT testing is a collaborative step, thus ensuring the greatest customer satisfaction when your software system goes live. We’ll ask if the system is working to your expectations. If not, what changes need to be made?
Since every business is different, we take an individualized approach to UAT, so you can feel confident that the Enable team will keep your organization’s specific needs and goals in mind. We don’t think of software integration as a one-size-fits-all, process, and UAT shouldn’t be either.
Don’t let the UAT phase of a software integration scare you or keep from moving forward. Our experienced team will walk you through every step of a software integration, right through to the final exam, so you can feel confident about a smooth and successful go-live.
Contact us today if you’d like to learn more about Enable’s commitment to successful UAT testing.
